Pamela T Csy

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Verified Reviewer

A big ripe off

I purchased into this vacation back in 2017 went to Olando Fl and for ever trip I have planned since was costing more than if I would have just plan it. With this vacation traveling scam I would have to paid extra addition than if just purchased straight out through other sites. If I could cancel this MESS without messing up my credit I would.
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Loss:
$5000
Cons:
  • Scam
Reason of review:
cancel the rest of my payments without affecting my credit. I havent used this but once in two yrs

Preferred solution: cancel the rest of my payments without affecting my credit.

TRINA S Kwk
map-marker Lowell, Massachusetts

It is a mask to make money

KGI DESTINATIONS IS BASICALLY A COMPANY THAT BOOKS YOUR VACATION THROUGH PRICE LINE AND WE PAY THEM $138.47 A MONTH AND A 1 YEAR MAINTENANCE FEE OF $199.00. i AM NOT EVEN SURE WHAT IT IS I AM MAINTAINING SINCE EVERYTHING IS THROUGH PRICE LINE. I WILL PAY THE BALANCE OFF AND NEVER USE THEM TO BOOK ANYTHING AS THERE IS NO ADVANTAGE TO IT AT ALL. THE BEST SITE OUT THERE TO BOOK IS BOOKING.COM THERE VACATIONS WITH AIR FAIR ARE THE BEST RATES. YOU CANT EVEN BOOK A FLIGHT WITH YOUR TRIP ON KGI ITS 2 SEPARATE TRANSACTIONS AND IT COSTS MORE.
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Loss:
$9000
Cons:
  • Whole lie
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

DEBBIE R Isi

Website issues

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Hi I called KGI Resorts three times yesterday. I could not log into their site. Three time they said it was fixed. Before we purchased our timeshare we were ready to walk out no deal. Than they said we will give the Travel booking site no fee for life. Than we said ok it is a deal. I get letters every year for renewal fees I call them up, and I also email them we do not pay the fee it was part of the package. Each time they check on their computer oh we are so sorry. This time they locked me out of website. I do not understand why they can not get this fixed. They told me they put the IT team on it. I tried to registrator with a different email that did not work either. The code below is what I keep getting. member creation failed code = 0
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Reason of review:
Not fixing the problems!

Preferred solution: Let the company propose a solution

Lorraine J Wxf

Waste of Time and Money!

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Do not buy a package from K.G.I. destinations! Every time we were ready to book travel, (including airfare, accommodation, car rentals, Etc), I went online to Google, Expedia, Costco travel, RCI to check prices. There were never any deals available cheaper through KGI. I have called them twice and they are chirping about their 110% price guarantee. So if you do all of the legwork and background checking, and find a better price, they say they will reimburse you 10%. Why would anyone waste their time jumping through all of those hoops? In reading the other very negative reviews on this site, we are certainly not alone in our dissatisfaction of this outfit. I called and asked to speak to a supervisor and apparently supervisors do not take phone calls. What a joke! That says it all about their company. I have called twice to cancel this 18 month contract. They are now threatening to destroy my credit rating if I do not continue to pay $129 US (we are in Canada and the exchange rate is high) for another year. What can we do t take action against KGI Destinations? Has a class action lawsuit been started?
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Loss:
$1290
Reason of review:
Bad quality

Preferred solution: Full refund

1 comment
Guest

I have a membership through kgi also and we have the same problem. They said its price guaranteed and it's a bunch of bull.

Every time I go to use it I found every thing cheaper else where. Out membership almost $8,000 and I have had the membership for almost 3 years and never used it. I called to cancel it and they said there is no cancellation. There cancellation is finish paying off the membership fee.

DO NOT BUY A MEMBERSHIP ITS A JOKE!!! HUGE WASTE OF MONEY!!!

Anonymous

Perfect

I'm from Quebec and buy with them in Orlando. They give me a free week in Las Vegas in nice penthouse at the Jockey Club, and a one week in Daytona and Festiva also. I book a week in Bahamas in a condo for 450$ can and I buy my plane with them and I book a couple time Hotel9 I book directly by the website) one time ,I have a problem by book in the website i call and they do it for me. I book also 2 cruise line Royal Caribbean directly in the webside.The think I like also make some points and I can book with it later.My experience for now is perfect, and i hope it,s keep gooing that way
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Reason of review:
Good customer service
A s Uqo

Kgi Full of ***

They Sell you broken dreams hopes and promises and I contacted a lawyer for my full refund All they want is $$$$$
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous

Horrible.

We stayed at a dump at Orlando and got a very high-pressured and misleading presentations. We purchaxed a $1,950 sampler which allegedly gave us access to discounted plnte, hotel and cruise rates. I made several efforts touse them for these "discounts" and found that they were always higher than travelocity. The sales people looked sleazy, and the he resort center was ill-maintained. After several of my questions my sales guy brought his manager, a *** lookong character, to answer my question. Once he showed me the Web Page of KGI and another time showed me a book with KGI resorts. There was nothing substantive for my $1,195. Others got stung for more. Stay away. Tony Papalas
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Reason of review:
Pricing issue
Anonymous

Kgi Resorts - Vacation Ownership Review

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KGI destination/ E travel Wrost company ever! They promise a great deal on vacations but any website out there have a much better price ! They sold us a sampler for more than 1000 and i just feel so *** , i will contact my lawyer ,try to get my money back!!!
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Reason of review:
Pricing issue
1 comment
Guest

I have the same problem; they offered me 11 weeks of vacation free; on those weeks I just have to pay taxes for the resorts and maintenance fee ones a year.I paid $12,500 for it.

Then they didn't respect that they said; they gave me just one week for my money and I have to pay the maintenance every year for a lot of money, so everything is a lie. Do you have resolve your problem? If yes let me know how?

Because I need fix my.Thanks

Anonymous

Kgi Resorts - Review in Hotels and Resorts category

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They are Big Liars and Scammers. I would like to know how to get refund of money paid and not pay anymore money on this BULL×××× contract.
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2 comments
Guest

WORST LYING COMPANY EVER!!! I have spent thousands on this Company for NOTHING!!! I'm just stopping payments, they can take me to collections for all I care, not wasting any more money on this ***

Guest

I have the same problem; they offered me 11 weeks of vacation free; on those weeks I just have to pay taxes for the resorts and maintenance fee ones a year.I paid $12,500 for it.

Then they didn't respect that they said; they gave me just one week for my money and I have to pay the maintenance every year for a lot of money, so everything is a lie. Do you have resolve your problem? If yes let me know how?

Because I need fix my.Thanks

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Anonymous

Bought time share in orlando for 13k.used 7yrs while paying 550 maintenance yearly. bought KGI Destinations a low cost travel club &turned our T.S. back to them.

KGI asked us if we wanted to get rid of our T.S. which we were happy to do.We paid KGI 2600 toward what sounded like a low cost unlimited wks. vacation club & signed our T.S. over to them!The first time we wanted a price quote for a trip the price was higher than an advertised price from a travel agent.We had a tough time contacting our KGI agent multiple times & decided to forgo the 299 membership from then on. We will be contacting KGI Destinations this week to investigate our options.Our membership card states " charter member " if that carries any weight.Altogether a unhappy relationship.KGI did offer free golf locally which I took advantage of a number of times.
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Loss:
$15000
Reason of review:
Pricing issue

Preferred solution: Let the company propose a solution

1 comment
Guest

They are a waste of money. I gave them back my timeshares plus some money and was supposed to be able to book locations at a discounted price.

It worked one year. Thereafter, they never had anything available. The last time I used them was three years ago and ended up paying almost full price for a dump.

I was not the only one they scammed because there was a number of people at the front desk all complaining at the same time. We had all been referred to this place by KGI.

Broderick Oyi
map-marker Charleston, South Carolina

KGI Destinations is a Total RipOff

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Kgi Resorts - KGI Destinations is a Total RipOff

During a 2015 walk in the market in downtown Charleston, SC we were accosted on the street by a KGI promo rep who arranged for us to attend a brief sales program a couple hours later, with the promise of several perks just for attending ($50 Visa card, carriage ride and harbor cruise coupons, etc). We attended and listened and bought in, albeit at the lower end of the scale.

A short time after returning home I set up my account on their website..so far, so good. Fast forward to May 2016, I'm trying to logon to set up some travel, my logon no longer works. Multiple messages were sent from within the site requesting PW assistance, to no avail (no calls, no emails). Additionally, multiple voice mails left at their toll-free office numbers likewise failed to elicit any response.

I can only surmise that I've been had by a sham business, and the money I paid is gone down the toilet. I won't give up, as I will be contacting regulatory agencies in SC and in FL where the company is now based (I may hit NC as well, as they once were based in Asheville). I will also examine my options through my CC provider and will I suppose eventually consult an attorney.

NOTE TO CHARLESTON: these guys and several other hucksters of similar ilk are on numerous streets around the Market and are bilking your tourists right under your noses. You should be ashamed for allowing them to blacken the eye of such a wonderful city!

View full review
Loss:
$2000
Cons:
  • Sales of vacation travel under false pretenses
Reason of review:
Poor customer service

Preferred solution: Full refund

7 comments
Guest

Have to access your account at www.staykgi.com. I feel I've been scammed by these SOBs too.

Guest

Same here only in Florida.......Geez

Guest

same thing happened to us. Log in worked fine after having them walk me thru-year later no access & yes they have our full payment.

Would not recommend this site to anyone.

Have tried and tried to book and most of their trips/prices were higher than going thru a travel agent. Now a year later and I can no longer even access the site?

Guest

Thousands of dollars lost due to these people. I am trying hard to find ways to get out of my contract.

I can't believe what people will do to others these days.

It is so pathetic. Please respond if you have an idea to help

Guest

THIS CUSTOMER IS RIGHT, WE TOO WAS SHAMED BY "KGI DESTINATIONS" FOR OVER 5 GRAND IN AUTO BANK WITHDRAWALS, WE LIKE CHARLESTON, BUT BOY DID WE GET SHAMED!!

Guest

SADLY, I HAVE RECEIVED THE SAME PROBLEMS WITH "KGI" PURCHASED MY CONTRACT IN NOVEMBER 2015, IN CHARLESTON, SC. THIS CONTRACT WILL COST ME OVER 7 GRAND. MY WIFE SAYS I MAKE THE DUMB MISTAKE, BUT SHE WAS SADLY SUCKERED IN TOO!!

R.PITTS

NORTH COROLINA

John I Cei

Charleston should come down hard on all the street hucksters. They hang out in doorways and accost tourists with worthless offers. They do the city no good whatsoever.

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Anonymous

Kgi Resorts - Vacation Ownership Review

It's called Fantasy World Resorts Now, even though it's still under The KGI booklets. Absolute liars. We got a time share from suppossibly Fantasy World. Hugh Williams was the salesman. He's full of ***. He throughout on a big screen that he is a Christian, uses his money from his personal time shares to help foriegn nations receive the gospel. Total false hood. There is also a guy that is the Manager, he presents himself as a prior Marine. Semper Fi he said. He's a liar, and he will pay. I to am a Marine. Semper Fi, means always faithful, not stick it to a buddy. Your going down ***! Semper Fi!!!!!
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1 comment
Guest

Fake *** company , full of scammers!!! The wrost web site deal on vacation ever!!!

Anybody have better prices !!! PleAse people stay away from E Tour and Travel / K G I ,bs!

Fredy Ymq
map-marker Orlando, Florida

CHARGE WITH NO USED OF $2000

KGI DESTINATION the worst membership you could apply for. i do not recommend this company to no body They are the worst liers you would ever ecounter. They totally doing scam to customers. i never used after aing over $1000 dollar and also they treaten people to mess up there credit history. Dont fall for this company hey will play you big time for your money. I would rather to use Priceline which is the best! KGI doesnt allow you to canvel memebership and they put you to sleep while youi are doing their orientation so you could sign the contract whuich they never explained to me with details. DONT FALL FOR THIS COMPANY THEY ARE LIERS....
View full review
Loss:
$1000
Cons:
  • How they lie to the customers
Reason of review:
They play me for my money

Preferred solution: Full refund

4 comments
Guest

ago

I have the same problem; they offered me 11 weeks of vacation free; on those weeks I just have to pay taxes for the resorts and maintenance fee ones a year.I paid $12,500 for it.

Then they didn't respect that they said; they gave me just one week for my money and I have to pay the maintenance every year for a lot of money, so everything is a lie. Do you have resolve your problem? If yes let me know how?

Because I need fix my.Thanks

Guest

How did you cancel your memebership?

Guest

Omg they have most certainly lied and sold me this *** of a vacation package and I think I might want to shop around and try to find a lawyer to see if I can get out of this deal

Guest
reply icon Replying to comment of Guest-1215063

just left a pesentation, I told them NO NO and *** NO. I figured that there was more to it when they kept trying to push it on me.

First the salesman then his " Manager" to offer me a better deal. LMAO

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Anonymous
map-marker Crestwood, Kentucky

Kgi Resorts - Membership Review from Crestwood, Kentucky

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KGI Destinatiom is a lying bunch of folks...we purchasased a many package for 2700.00 plus finance fees and were to get a free week on New Symerna beach never happened! Called Brooke in main office to book the week and she said I needed to pay my annual membership fee so I did and she saud call me back after u pay and we will book. She knew i was only paying to get the free week on the beach, call back " oh we quite giving free weeks at Coconunt Palms u will get a free week at Kissemee in the Fantasy Villa Suites" sorry but no thank u! She should have told me before I paid and I would not have paid to stay in the run down villas with mold really!!! I don' t lie and I don' t appriciate being lied to. Don't ever buy from them...BUYER BEWARE THEY WILL ***! Unhappy out 3200.00 dollars
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Charleston, South Carolina

KGI Rip OFF

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I was on my trip with my family last year in Charleston and was accosted also by this group - I bought into as it seemed like a great deal - too good to be true - my logon never worked after multiple calls and no service from the agents I dealed with. I disputed charge with my credit card company and after two months they paid.

I did not receive any logon until I called again a few months later and finally got hold of somebody at the service agency. I am and will continue to dispute and get a lawyer to retain my fees as I have not used and to be honest the deals are not deals as shown in the presentation - Charleston should get them off their streets - I will be contacting any agency I can to help other people not fall into this !!!!

View full review
Loss:
$1000
Cons:
  • Service no delivery of promise
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

1 comment
Guest

Did you get out of your contract?

Anonymous
map-marker Cincinnati, Ohio

Review in Hotels and Resorts category from Cincinnati, Ohio

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Me and my family went to disney world ,where we was introduced to Kgi Destinations and we where told that we could travel anywhere at any time for up to a week and at very nice hotels and condos and up to 8 ppl for no more then $299 per week and i was trying to book a trip to gatlinburg tennesee and i see prices at $400 and up i really feel like i was scamed and i am Pissed i think i might have to go see a Attorney about how can i get out of this contract and get my money back
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Reason of review:
Not as described/ advertised

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